THINK GLOBAL, ACT LOCAL: A TEMPLATE
Successful global initiatives are designed to provide global continuity while respecting local differences.When we consider the local variables at the outset and throughout the process and honor the outcomes we are assured a powerful and successful strategic process in any given country and on a global basis. Indeed, this ensures relevance in any environment, business unit, industry, functional area, etc.
| Sample local variables | Global concepts |
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The successful diversity initiative is a process for changing diversity-related behaviors for enhanced business results. It requires a change management strategy with 10 essential components. |
Some process steps adjust to fit local norms, structures, laws, resources, role of HR vs. line management, etc. There are different methods for building agreement and overall tolerance for change and differences in worker-employer relationships and expectations. Modes and styles of training also differ. |
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Corporate values |
None. Values are one area where successful organizations retain consistency worldwide. |
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Broad and inclusive definition of diversity encompassing many elements of difference that impact how employees achieve business results. |
Which elements are most relevant to how people interact in the workplace, with customers, suppliers, etc? |
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A strong business case is essential to motivate change. Changing demographics, globalization and modes of work are common drivers of the issue. |
What are diversity related issues are costing us? Which present opportunities for growth? Do behaviors need to change to improve our results? If so, how and why (what are the qualitative and quantitative results)? What is the cost of not changing? Now and in the future? Priorities are determined through internal and external data analysis. |
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Dynamics of differences inclusion/exclusion, stereotyping/bias exist everywhere to some degree, but along different elements of diversity. People tend to prefer and be more comfortable with those who are like them. This can affect interactions and lead to favoritism or bias, even when not intentional or conscious. |
Which differences are creating these dynamics? What is the business result? What needs to change to enhance those results? What is the cultural norm about difference and equality? How sensitive an issue is challenging the value of ascribed characteristics and fit? |
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Government policies and laws. Some laws cover employees regardless of where they are working. |
What are the local laws? What are the laws covering expatriates? |
