Motivating Hispanic Employees: A Practical Guide to Understanding & Managing Hispanic Employees
Carlos Conejo
Table of Contents
Table of Contents
- Preface - Page 11
- Introduction - Page 13
- Chapter 1 - Page 15: The "Hispanization" of America
- Chapter 2 - Page 25: Values Need and Expectations of the Hispanic Employee
- Chapter 3 - Page 50: The Quest For Empowerment
- Chapter 4 - Page 69: Recruiting and Interviewing Hispanic Job Candidates
- Chapter 5 - Page 115: Setting and Measuring Goals and Objectives
- Chapter 6 - Page 149: How to Manage the Different levels of Hispanics
- Chapter 7 - Page 157: Effective Leadership
- Chapter 8 - Page 170: Performance Management: Sustaining a New Culture of Continuous Improvement
- Chapter 9 - Page 178: Teaching and Creating a Quality-driven Workplace
- Chapter 10 - Page 190: Effective Problem-solving:The Six-Step Model
- Chapter 11 - Page 219: How to Motivate and Reward Hispanics
- Conclusion 229
- Appendices 232
- References 243(245 pages)
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