Motivating Hispanic Employees: A Practical Guide to Understanding & Managing Hispanic Employees

This book is geared to employers of Hispanic employees regarding aspects of Hispanic culture that affect performance in the workplace. Hotels, Restaurants and other service industries are seeing large nymbers of Hispanic Employees. A great work ethic and a rich heritage make these employees ideal workers... Hispanics make up a huge percentage of the workforce in the hotel, food, manufacturing, service and many other industries. As a manager or co-worker do you understand the motives and needs behind the behaviors? Do you want to learn how to create a more inclusive environment, and how to increase your effectiveness with cross-cultural communication to get results

This book will help you discover and leverage:

• Hispanic entrepreneurial traits
• Help you shift your Hispanic employees from working hard to working smart and becoming more fully-engaged in process improvement
• Understand the motives and behaviors that can create negative conflict in the workplace
• Magical words to use to build cross-cultural bridges
• Competency-based tools to take your organization to the next level of excellence and profitability!

You'll learn the secrets of:

• Overcoming the biggest barriers to cross-cultural communication and collaboration.
• Customizing your message to appeal to the different types of Hispanics in your organization.
• Helping Hispanic employees work through cultural shackles that keep them from contributing and succeeding.
• Establishing long-term organizational tranformation. This is not just a passing fad linked to the current popularity of Salsa music!
• Creating an environment of mutual trust, increased business literacy, personal accountability and ownership!
• And much more

This 8 1/2 x 11" format contains some great charts and forms which you can duplicate to assist you with your efforts.

Price:$59.95 Shipping & Handling:$6.95

Format:Paperback: 246 pages Language:English

Publisher:Multicultural Press; 2nd ed edition Publication Date:July 2001

ISBN-10:0970621833 ISBN-13:978-0970621832

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